How does Buildertrend improve client engagement during a project?

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Buildertrend enhances client engagement during a project primarily by providing real-time updates and collaboration tools. This approach fosters a transparent and communicative environment, enabling clients to stay informed about project progress, timelines, and any changes as they occur. The platform allows clients to view important documents, photos, and schedules, which keeps them actively involved in the project and enhances their trust and satisfaction.

This engagement level is crucial, as it empowers clients to provide timely feedback and allows for adjustments to be made on the fly, reducing misunderstandings and ensuring that client expectations are met. The collaboration tools also enable seamless communication between clients and project managers, making the process more interactive and in tune with the clients' needs.

The other options do not effectively promote engagement. Limiting client access to project documents would create a disconnect and potentially lead to frustration and a lack of trust. Requiring scheduled meetings for feedback could constrain communication and responsiveness, as it may not adapt to clients' availability or immediate concerns. Offering discounts on project costs does not inherently improve engagement; it is more a financial incentive and does not build a communicative or interactive relationship between clients and project managers.

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