Which feature is not utilized in Buildertrend for managing client communications?

The choice indicating client surveys as not utilized for managing client communications in Buildertrend is accurate. Buildertrend primarily focuses on features that enhance direct communication and project management with clients.

Project updates are crucial for keeping clients informed about the progress of their projects, allowing for transparency and fostering trust. Transparency tools are designed to provide clients with insight into project timelines, budgets, and other critical information, thereby improving the relationship between project managers and clients through open communication.

Real-time notifications are another vital feature in Buildertrend, as they ensure that clients receive immediate updates regarding changes, milestones, or important events related to their project. This prompt communication is essential for addressing client concerns quickly.

Although client surveys can be valuable for gathering feedback, they do not serve as a primary tool for ongoing communication during project management. Instead, they are typically used at specific milestones or post-project completion to assess satisfaction and gather insights for future improvements. Therefore, client surveys do not directly manage ongoing communications in the same way that the other features do.